# House to Home HVAC

> Experience 24/7 comfort with House to Home HVAC. Serving Rochester & Finger Lakes, we offer top-quality HVAC services, energy-efficient solutions, and reliable support.

House to Home HVAC is a family-owned HVAC company based in Rochester, NY, providing 24/7 comfort solutions for residential and commercial clients in the Rochester and Finger Lakes regions. Founded by Dustin Figenscher, a Canandaigua native with nearly a decade of HVAC expertise, the company is built on honest service, flat-rate pricing, and doing the right thing for every customer.

## Services

- **Heating**: Furnace and boiler repair, installation, and maintenance for all major brands. High-efficiency systems, heat exchanger inspections, thermostat calibration, and ductwork sealing. 24/7 emergency service.
- **Cooling**: Central air conditioning and ductless AC repair, installation, and seasonal tune-ups. Refrigerant checks, condenser and evaporator coil cleaning, and air filter replacement.
- **Heat Pumps & Mini Splits**: Energy-efficient heat pump and ductless mini split installation and service. Mitsubishi and Samsung systems. NYS Clean Heat Program participant with rebate and incentive guidance.
- **Indoor Air Quality**: UV purifiers, media filters, HEPA filter upgrades, ionizers, humidifiers, and air quality assessments. Integration with existing HVAC systems.
- **Gas Fireplaces**: Gas fireplace service, repair, maintenance, safety checks, and log set installation. Burner inspection, gas leak detection, vent inspection, electronic testing, glass cleaning, and ember replacement.
- **Water Heaters**: Tank and tankless water heater repair, installation, and maintenance. Navien tankless partner. Temperature and pressure valve checks, anode rod inspection, and energy-efficiency upgrades.

## Home Comfort Club

Premium HVAC maintenance plans starting at $20/month:
- **Essential ($20/mo)**: 2 seasonal tune-ups, priority scheduling within 48 hours, 15% off repairs
- **Total ($25/mo)**: Everything in Essential plus blower cleaning, Wi-Fi thermostat included, smart monitoring, seasonal filter replacement, Comfort Summary Report, 24-hour priority service
- **Elite ($59/mo)**: Everything in Total plus fireplace/humidifier/ERV/zone maintenance, filter delivery, annual blower cleaning, 70% off repairs and upgrades, plan stays with home

Comfort Coins loyalty program: earn 1 Coin per $12 spent, redeemable toward services and upgrades.

## Pricing

- **Service Call (HVAC)**: $179+
- **Service Call (Gas Fireplace)**: $179+
- **After Hours Service Call**: $249+
- **HVAC Maintenance**: $179+
- **Gas Fireplace Maintenance**: $279+

All pricing is flat-rate and disclosed before work begins.

## Special Offers

- **10% Bundle Discount**: Save by bundling furnace and AC maintenance appointments
- **Veterans & First Responders**: $10 discount off all services
- **Financing**: Available through Synchrony Financial and Wisetack on installations and repairs

## Awards & Recognition

- CommunityVotes Rochester 2025 - Platinum Winner for Heating & Cooling
- CommunityVotes Rochester 2025 - Platinum Winner for Air Conditioning Cleaning & Repair
- CommunityVotes Rochester 2025 - Platinum Winner for Furnace Repair & Maintenance
- CommunityVotes Rochester 2024 - Platinum Winner for Heating & Cooling
- CommunityVotes Rochester 2024 - Platinum Winner for Air Conditioning Repair
- CommunityVotes Rochester 2024 - Platinum Winner for Furnace Repair & Maintenance
- CommunityVotes Rochester 2023 - Platinum Winner for Heating & Cooling
- Nextdoor Neighborhood Faves 2024 - Best HVAC Service Provider

## Partner Brands

Heil Heating & Cooling Products, Mitsubishi Electric, Navien, Samsung

## NYS Clean Heat Program

House to Home HVAC proudly participates in the NYS Clean Heat Program, promoting sustainable energy with energy-efficient heating solutions including heat pumps and high-efficiency furnaces to reduce greenhouse gas emissions.

## Service Area

Rochester & The Finger Lakes (30-mile radius from Rochester), serving Monroe, Ontario, Wayne, and Livingston counties.

## Contact

- **Phone**: (585) 290-8800 (24/7 emergency service available)
- **Email**: service@housetohomehvac.com
- **Office Address**: 50 Lida Lane, Rochester, NY 14616
- **Hours**: Mon–Fri: 8am–5pm
- **Website**: https://housetohomehvac.com
- **Contact Page**: https://housetohomehvac.com/contact

## About the Owner

Dustin Figenscher is the founder and owner-operator of House to Home HVAC. Born and raised in Canandaigua, NY, he has nearly a decade of HVAC expertise and is committed to honest, transparent service. He leads a team of skilled technicians focused on quality workmanship and exceptional customer care. Outside of work, Dustin enjoys snowboarding, yard work, and spending time with his wife and two daughters while volunteering with local charities.